Privacy Policy

Effective Date: 1 June 2026

Welcome to Coolzino Casino (referred to as "we", "us", or "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.

1. Information We Collect

We collect the following types of personal information:

Identity Information: such as your name, date of birth, and gender.
Contact Information: including your email address, phone number, and postal address.
Account Information: username, password, and other registration details.
Payment Information: credit/debit card details, bank account information, and transaction history.
Usage Data: details of how you use our website, including IP address, browser type, pages visited, and time spent.
Verification Data: documents and information required to verify your identity and age, as required by law.

2. How We Collect Your Information

We collect your information directly from you when you register, make a deposit, play games, or communicate with us. We may also collect information automatically through cookies and similar technologies when you visit our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and our services.
Process payments and withdrawals.
Verify your identity and comply with legal and regulatory obligations.
Improve our website, products, and services.
Communicate with you about your account, promotions, and updates.
Prevent fraud, money laundering, and other illegal activities.

4. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist us in operating the website and providing services.
Regulatory bodies, law enforcement agencies, or other government authorities as required by law.
Third parties in connection with a business transfer, merger, or acquisition.

All third parties are required to protect your information in accordance with applicable privacy laws.

5. International Transfers

Your information may be transferred to and stored in countries outside Australia. We ensure that such transfers comply with Australian privacy laws and that your information is protected.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and regulatory requirements.
Withdraw consent where we rely on it to process your information.
Object to or restrict certain processing of your personal information.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Coolzino Casino
Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Street, Sydney, NSW 2000, Australia

For more information about privacy rights in Australia, you may also visit the Office of the Australian Information Commissioner (OAIC).